Get business-critical support the moment you need it with Xinuos Support Services. Talk with Xinuos engineers over the phone and get solutions fast, with guaranteed response times for global support. Support services can be purchased at different tiers: for 1 server, 2-5, 6-25, 26-100, or 101+.
Xinuos Gold Support guarantees a response within 4 business hours of your query. Gold Support is available from 6AM-5PM Pacific Standard for North American customers, and 9AM – 5PM for your timezone in the rest of the world.
Xinuos Platinum Support gives you 24/7 access to Xinuos engineers, with a guaranteed response within 1 hour. Platinum Support is ideal for corporate accounts with business-critical technical needs.
Incident Support Package
Ensure your various customers are all supported with Xinuos Incident Support. Purchase a 5-incident support package that can be used to resolve any customer’s concerns. For more information regarding support, contact your local reseller or talk to a Xinuos Sales Support representative.
Access thousands of articles about everything from installation to advanced configuration, technical product information, security and supplement details, and retired products.
Licensing and Registration
Register your and your end-users’ products and track all licenses registered to you. Keep up-to-date on new enhancements, products, and services by registering your product.
Product images, updates, drivers, maintenance, and supplements.
Design a custom migration strategy to integrate your hardware, OS, applications, drivers and utilities as quickly and safely as possible.
Access modern hardware and extend the life cycle of your SCO legacy operating system by virtualizing in OpenServer 10.
Tools & Utilities
Extend the functionality of SCO OpenServer 5, OpenServer 6, or UnixWare 7 with these support tools:
sysinfo Information Gathering Tool
Create a report containing system configuration and statistical information, including license numbers, tuning data, barometers, software installation lists, hardware information, kernel, and driver details.
patchck – Patch Management Tool
Simplify the process of downloading and installing essential patches and report on the patch status of a system.