Support2019-08-08T11:19:07-07:00

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Get business-critical support the moment you need it with Xinuos Support Services. Talk with Xinuos engineers over the phone and get solutions fast, with guaranteed response times for global support. Support services can be purchased at different tiers: for 1 server, 2-5, 6-25, 26-100, or 101+.

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Gold

Xinuos Gold Support guarantees a response within 4 business hours of your query. Gold Support is available from 6AM-5PM Pacific Standard for North American customers, and 9AM – 5PM for your timezone in the rest of the world.

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Platinum

Xinuos Platinum Support gives you 24/7 access to Xinuos engineers, with a guaranteed response within 1 hour. Platinum Support is ideal for corporate accounts with business-critical technical needs.

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Incident Support Package

Ensure your various customers are all supported with Xinuos Incident Support. Purchase a 5-incident support package that can be used to resolve any customer’s concerns. For more information regarding support, contact your local reseller or talk to a Xinuos Sales Support representative.

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Knowledge Center

Knowledge Center

Access thousands of articles about everything from installation to advanced configuration, technical product information, security and supplement details, and retired products.

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Licensing and Registration

Register your and your end-users’ products and track all licenses registered to you. Keep up-to-date on new enhancements, products, and services by registering your product.

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Support Downloads

Product images, updates, drivers, maintenance, and supplements.

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Professional Services

Server Migration

Design a custom migration strategy to integrate your hardware, OS, applications, drivers and utilities as quickly and safely as possible.

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Virtualization

Access modern hardware and extend the life cycle of your SCO legacy operating system by virtualizing in OpenServer 10.

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Tools & Utilities

Extend the functionality of SCO OpenServer 5, OpenServer 6, or UnixWare 7 with these support tools:

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sysinfo Information Gathering Tool

Create a report containing system configuration and statistical information, including license numbers, tuning data, barometers, software installation lists, hardware information, kernel, and driver details.

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patchck – Patch Management Tool

Simplify the process of downloading and installing essential patches and report on the patch status of a system.

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Retired Releases

Download update packages, maintenance packs, security fixes, patches, and drivers for retired SCO releases.

Support Downloads